Shipping & Returns
DELIVERY
We are happy to offer free domestic (Australia) shipping for all orders over $100
For orders that do not meet these requirements, the below options apply.
| SHIPPING OPTION | DELIVERY TIME | COST |
|---|---|---|
| AusPost tracked parcel | 3-7 Business Days | $10.00 |
| International | 2 - 4 weeks approx | $20.00 |
Please note the above delivery time frames are an estimation provided by our shipping providers. Valiant Active will not be held responsible for delivery delays.
Our team work hard to ensure orders are sent out as soon as possible, however please allow 1 – 2 days for your order to be processed and dispatched during promotions and over busy/holiday periods.
INTERNATIONAL SHIPPING
International orders are sent via Australia Post and its partner postal services. Valiant Active will not be held responsible for additional taxes and duties charged upon arrival.
RETURNS
Should your item/s not fit correctly, we are happy to provide a size exchange or credit note for full priced items that adhere to the below conditions.
Postage costs for returns will be at customers discretion and will not be covered by Valiant Active.
Sale or clearance items will be final sale.
CONDITIONS FOR RETURNS:
- Items must be returned with 14 days of receiving your order
- All original tags must remain attached
- Item(s) must be unworn, unwashed and returned in original condition
To avoid disappointment, please get in touch via our Contact Page if you have any questions regarding sizing.
Any items returned outside the 14 day return period, or in a condition that indicates being worn or washed in any way, including make-up marks, will not be accepted for return.
Valiant Active reserves the right to reject items that do not comply with the above conditions, and will return the item/s to sender.